Privacy Policy

Last updated: February 4, 2026

Healthier Living Health Centre (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy applies to our website(s), social media pages, online programs, booking systems, forms, and all related digital and in-person interactions.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Appointment or inquiry details
• Information submitted through contact forms, booking forms, email, or social media messages

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We use personal information for purposes that include:

• Responding to inquiries and communications
• Scheduling appointments and providing services
• Delivering educational content, programs, or resources
• Improving our services and website functionality
• Sending relevant updates, educational materials, or service-related communications (with consent)
• Meeting legal and regulatory requirements

Your information is used only for purposes related to our services and education.

3. Health Information

Any health-related information shared with us is treated as confidential and handled with care. Health information is collected only when necessary for services or communication and is not shared except as required by law or with your explicit consent.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

5. Disclosure of Information

We do not sell, rent, or trade personal information.

We may share information only:

• With service providers who assist us in operating our website or services (e.g., booking systems, email platforms), under confidentiality agreements
• When required by law, regulation, or legal process

All third parties are required to maintain appropriate privacy protections.

6. Data Storage and Security

We take reasonable steps to protect personal information from unauthorized access, use, disclosure, or loss.

Security measures include:

• Secure digital platforms
• Limited access to personal information
• Administrative and technical safeguards

However, no method of electronic transmission or storage is 100% secure, and absolute security cannot be guaranteed.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

• Improve user experience
• Analyze website traffic
• Understand how visitors interact with our site

You may choose to disable cookies through your browser settings.

8. Third-Party Links

Our website or content may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.

9. Educational Content Disclaimer

Content provided through our website, social media, emails, or programs is for educational purposes only and does not replace professional medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional for individual concerns.

10. Access and Correction

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, where legally permitted

Requests can be made by contacting us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Healthier Living Centre
250 Dundas Street West, Unit 405
Mississauga, ON
L5B 1J2

Phone 905.232.0545
Email hello@hl3.ca